For customers

Have a question about a product on the site? Questions about your order? Feel free to reach out to us about these inquiries. For order inquiries, it is recommended to also give us your order number where applicable.

Expect anywhere from 2-3 business days to respond to your inquiry depending on support ticket volume.

For creators, partners and other companies

Denkai Shoten is always looking for new products to sell on our site. If you are interested in either having your products sold on denkaishoten.com or are looking for partners to manufacture goods, feel free to send us an inquiry with your proposal.

While Denkai Shoten ships all around the world, it may be more advantageous for customers outside of the US to shop from regional stores. If you run a physical and/or online shop in outside of the US and are interested in carrying our products, don't hesitate to reach out.

Contact Information

Sekai Project, Inc.
14777 Carmenita Rd
Norwalk, CA 90650-5230
USA

E-mail: [email protected]
Tel: +1(562) 474-1144
Please Note: We may not be able to provide support over the phone